GUSTOFIX – Starter Module

GustoFix Main Package

1. Customer Management

• Customer Information: Store customer details such as name, contact information, motorcycle brand, and model.

• Service History Records: Keep records of the customer’s service history (maintenance, repairs, spare part replacements, etc.).

• SMS/Email Notifications: Enable customers to receive service time reminders, maintenance notifications, and track the service process online.

• Feedback and Evaluation: Provide a system that allows customers to evaluate service quality.

• Reports: Generate regular reports for customers (e.g., when maintenance services were performed).

2. Motorcycle and Service Tracking

• Vehicle Information: Record essential motorcycle details such as brand, model, year, and mileage.

• Maintenance Plan: Reporting for periodic maintenance operations (oil change, brake inspection, tire maintenance, etc.).

• Repair Tracking: Track completed repairs and required spare parts.

3. Staff and Task Management

• Staff Information: Store service staff names, roles, and working hours.

• Task Assignment: Assign specific tasks to employees (e.g., delegating repair or maintenance jobs).

• Workforce Tracking: Monitor tasks performed by employees and the time spent on each task.

• Bonus & Commission Tracking: Track earnings, commissions, and bonuses based on completed work.

4. Online Booking and Appointment System

• Appointment Management: Allow customers to book appointments online and track their appointments.

• Service Duration Estimation: Improve efficiency by defining estimated durations for each service.

• Post-Service Inspection Form: Fill out inspection forms after service completion.

• Post-Service Photo Records: Record services with photos after completion.

5. Inspection (Expertise) Module

• Customer Reception & Complaint Logging: Create customer intake and complaint records.

• Service Acceptance Checks: Perform service intake inspections.

• Motorcycle Delivery Photos: Take photos during motorcycle intake and attach them to inspection forms.

• Inspection Form Management: Create and edit inspection forms.

• Inspection Templates: Add questions to inspection templates and create single or multiple-choice options.

6. Maintenance Module

• Maintenance Service Type Creation: Define different maintenance service types.

• Maintenance Duration Definition: Set maintenance time durations.

• Maintenance Templates: Add questions to maintenance templates.

• Online Appointment Booking: Customers can easily book maintenance appointments online, optimizing time management and increasing customer satisfaction.

• Single or Multiple-Choice Questions: Add single or multiple-choice options to forms.

• Maintenance Checklists: Create checklists for customer maintenance services and complete them via maintenance forms.

• Maintenance Prescriptions: Create maintenance prescriptions and link them to maintenance types.

7. Reporting and Analytics

• Service Performance Reports: Detailed reports showing service performance and efficiency.

• Income & Expense Tracking: Reports on the financial status of the service.